Resources
Notes from inside practice operations.
The coverage problem nobody audits: obligations with no owner
Most missed filings are not missed work, they are obligations that were never assigned. A method for finding them before the due date does.
28 August 2026
Where realisation actually leaks in a professional firm
Six places the gap between hours worked and rupees collected opens up, and which of them you can close with process alone.
19 August 2026
Why our copilot is read-only, and why that is the point
A model that can act needs a control regime nobody has built yet. A model that can only read needs a reviewer, and firms already have those.
11 August 2026
What a 100-person practice should measure weekly
Eight numbers worth a standing slot in the partner meeting, and the four vanity metrics to stop reporting.
2 August 2026
Evidence gates: making "filed" mean the same thing twice
How a prerequisite gate on stage advancement changes the conversation between a manager and a reviewer.
24 July 2026
Designing an override you hope nobody uses
The reason field, the 30-character floor and the high-severity audit row are all deliberate friction. Here is the thinking.
15 July 2026
The monthly practice-ops note
One email a month: statutory deadlines worth diarising, and one operational pattern we saw working inside a firm.